Please note that your 14 day cancellation right does not apply to customized products, which most of the products at Gallery 1051 are. However, Gallery 1051 has chosen to give you 8 days full return policy, as we have no doubt about the high quality of the product.
See the Danish Consumer Contracts Act section 18 (2). 4.
You can return everything you have ordered from Gallery within 8 days of reciving them.
Returns must be enclosed with a copy of the original invoice as well as information on whether you want the item exchanged or if you want the money returned. In case you want the money back, we must also use the registration and account number (NOT card number) of the account to which the money is to be transferred.
Returns are handled in the order we receive them. If you have not heard from us within 10 working days of submitting the return goods, please contact us at email@example.com.
When returning goods, you pay for the shipment yourself. We strongly recommend getting a receipt from your chosen shipping service and one that offers track & trace.
Returns must be packed properly. Damaged return goods received by Gallery 1051 are not exchanged or refunded if the damage has occurred due to incorrect or defective packaging upon return.
Note: Returns sent by claim is not received.